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Notification Configurator
Define the notifications each hub and workflow can send. Users then switch each one on or off in their hub's notification settings.
1. You define the notifications
Set what each hub and workflow can notify people about, how important it is, and who it's for.
2. Users choose what they get
By default every notification is user defined: people switch it on or off in their hub's notification settings.
3. Override only when critical
For alerts that must get through, override user preference to always deliver on the channels you pick.
Overview
Notifications
All hubs
Sent from every hub. Users switch these on or off in each hub's notification settings.
| Actions | ||||||
|---|---|---|---|---|---|---|
Bot failure A workflow run fails | Any workflow | Critical | Overrides user preference Always via In-app + Email | Workspace admins | ||
Bot switched off A bot is switched off and starts queuing requests | Any workflow | Warning | User defined | Workspace admins |
PCN Pay/Appeal Hub
Users switch these on or off in PCN Pay/Appeal Hub › Notification settings.
| Actions | ||||||
|---|---|---|---|---|---|---|
PCN payment delayed A payment run is paused or delayed | PCN Payment Processor | Warning | User defined | Fleet team | ||
Appeal submitted An appeal is sent to the issuing authority | PCN Appeal Submitter | Info | User defined | All workspace users |
Meds Workspace
Users switch these on or off in Meds Workspace › Notification settings.
| Actions | ||||||
|---|---|---|---|---|---|---|
Unparsed dosage instruction An instruction can't be converted to a number | Dosage Instruction Parser | Warning | User defined | Pharmacy owners |
Rate My Shift
Users switch these on or off in Rate My Shift › Notification settings.
| Actions | ||||||
|---|---|---|---|---|---|---|
Shift upload complete An uploaded shift file finishes processing | Shift Uploader: Allocate HealthRoster | Info | User defined | Workspace admins |
Billing
Users switch these on or off in Billing › Notification settings.
| Actions | ||||||
|---|---|---|---|---|---|---|
Invoice sync failed Usage couldn't be synced to billing | Invoice Sync | Critical | Overrides user preference Always via In-app + Email | Workspace admins |